How can I stay updated with Lazada's latest offers?
Stay informed about Lazada's offers, updates, and exclusives by activating Lazada App Notifications. Get real-time alerts on promotions, order status, alerts & reminders, chat messages, email newsletters, and SMS offers.
What factors should I consider before placing an order on Lazada?
Before placing an order on Lazada , it's crucial to verify product details and check seller ratings. Additionally, review shipping options, and delivery times, and confirm the total price. Finally, familiarize yourself with the return and refund policy for any potential issues with the order.
How do I activate my Lazada Wallet account?
To activate your Lazada Wallet account, log in to your Lazada app and navigate to the Wallet section. Then, follow the prompts to complete the activation process. Once activated, you can conveniently manage your funds and make purchases using your Lazada Wallet.
How can I stay updated on my order's status?
For real-time order status notifications, access your Account settings. Please click the 'Settings' icon, and activate the Orders notification toggle. This enables you to stay updated with immediate alerts about your orders.
What reasons allow for a refund?
You might qualify for a refund if there are product quality concerns, delivery issues, or canceled orders. This policy ensures fairness and customer satisfaction by addressing potential concerns effectively.
How long does it take for overseas Lazada orders to arrive?
Overseas shipments vary in delivery time based on location, with standard shipping generally quicker than postal mail. Estimated delivery times are provided on each product page.
Can I use multiple vouchers for one Lazada order?
Lazada does not permit the use of multiple vouchers for a single order. This policy ensures clarity and simplicity in the application of discounts and promotions.