Does Watsons deliver nationwide?
Yes, Watsons offers nationwide delivery, except for certain areas beyond the reach of its logistics partners delivery zones. This ensures broad coverage for customers across the country. However, some remote locations may be excluded from the delivery service due to logistical constraints.
How will I know when my order has been shipped?
Once your order is shipped, expect an email notification. Furthermore, the logistics partner will reach out via SMS to alert you when your package is nearing delivery.
How can I track my express delivery order?
To track your order, log in to your account on the website or app and navigate to the "Order History" section. From there, locate your recent order and click on it to access the details. You'll find the option to track your order's status, allowing you to stay updated on its progress from processing to delivery. This feature ensures transparency and convenience for customers.
What should I do if I cannot personally receive my order?
If you are unable to receive your order, create an authorisation letter and provide proof of the authorised person’s identity. When the delivery arrives, inspect the items alongside the delivery note. Sign the note to confirm receipt of the order. This process ensures a smooth and secure delivery experience.
How do I join the Watsons Club program?
To join Watsons, access either Watsons Online or the Watsons App. Enter your mobile number and verify the One Time Pin (OTP) sent to you. Then, click on "Sign Up for Watsons Virtual Card". Fill in your personal details as prompted. Once completed, you'll be officially enrolled and ready to enjoy the benefits of membership.
Does my Watsons Club membership have an expiration date?
No, Watsons Club Membership is lifetime. However, it's advised to make a transaction annually to retain benefits. This ensures uninterrupted access to exclusive perks and discounts. If inactive, membership may be subject to deactivation. Reactivation requires a new transaction.
Can I enjoy all member benefits immediately upon sign-up?
Certainly, you can immediately enjoy exclusive perks, discounts, and point accumulation upon joining. Utilise the Watsons App to monitor your points balance in real-time. It's a convenient way to stay updated on your rewards. With every purchase, you'll be closer to unlocking more benefits and savings.